State Farm® Insurance Agent Saul Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisette Lopez
April 29, 2025
5
out of
5
rating by Lisette Lopez
"I had a great experience with Osvaldo at State Farm. He answered all my questions and helped me get the right coverage for my car & home!"
We responded:
"My team and I are always thrilled to assist you with your insurance needs, Lisette! Thank you for trusting us! - Saul"
yari marchan
April 28, 2025
5
out of
5
rating by yari marchan
"Osvaldo was amazing to work with! He made getting my home and auto insurance super easy. Highly recommend it!"
We responded:
"Yari, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Saul "
Brian Almanza
April 28, 2025
5
out of
5
rating by Brian Almanza
"Osvaldo went above and beyond with helping me set up my insurance. Super helpful and professional"
We responded:
"Brian, thank you for sharing your experience! We’re so glad to hear that our team assisted you through the insurance process smoothly. Providing excellent customer service is our priority. If you need anything else, we’re here to help! - Saul "
Saul Guzman
April 28, 2025
5
out of
5
rating by Saul Guzman
"Awesome experience with Osvaldo at State Farm! He made sure I understood all my options and got me the best coverage."
We responded:
"Saul, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing you insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Saul "
Frank Tenezaca
April 12, 2025
5
out of
5
rating by Frank Tenezaca
"Nathan helped me easily get the whole life policy I wanted. He did a great job explaining everything to me."
We responded:
"Thank you for providing us with a great rating, Frank! I’m happy your insurance experience was so positive. We appreciate your support! - Saul"
David Hejnowski
April 10, 2025
5
out of
5
rating by David Hejnowski
"Every time I have a question or problem Anna always helps me solve it and put my mind to ease. Great communication, expertise and patience."
We responded:
"Thank you for the five star review, David! My team and I will always be here for you to serve you and provide you with top notch service! - Saul"
Ara Martinez
April 1, 2025
5
out of
5
rating by Ara Martinez
"Yailene my agent was the best. When I first got to the office I was nervous and confused about purchasing insurance. Yailene took the time to answer all my questions and doubts. She also explained the policy with great detail and broke it down for me. I was very satisfied with her service. She will be my insurance agent from now on. Once again thank you Yailene."
We responded:
"Ara, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Saul"
Arturo Martinez
April 1, 2025
5
out of
5
rating by Arturo Martinez
"I had a great experience purchasing my car and house insurance with state farm. And Yailene our agent was great. Good customer service and had alot of patience with me. She walked me through everything cause I'm a dinosaur. So she had to explain everything to me. Thank you very much Yailene you were awesome 🙏"
We responded:
"Arturo, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Saul"
Esmeralda Velasco
March 31, 2025
5
out of
5
rating by Esmeralda Velasco
"I was shopping around on information on life insurance and thankfully to Yailene Aguirre that was able to help explain different policies, she was very resourceful and very kind. Thank you Yailene Aguirre and State Farm"
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Saul"
Alma A C. Holguin
March 26, 2025
1
out of
5
rating by Alma A C. Holguin
"I'm not regret to leaving this agent, I was a loyal customer for over 10 years and the price of the insurance was always increasing, EVEN WITHOUT AN ACCIDENT IN ALL THIS TIME. Not body help me to reduce my quote even when I was asking for it. And I am glad that I have another agent that explains everything and reduce my monthly payment with a different of 100 dolars!!! This hard time needs helpful agents."
We responded:
"Alma, based on your username our office does not have any records that you are a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you or help you find the correct agency that you contacted please feel free to give me a call at our office, I am happy to help. Thank you. - Saul"
Pawel Kuchowicz
March 18, 2025
5
out of
5
rating by Pawel Kuchowicz
"Thanks Anna for great Service ! Big help for polish comunity . Anna speaks polish !"
We responded:
"It is always our mission to provide you with excellent customer care, Pawel. We appreciate your time and business more than you know! Thank you! - Saul"
Mykhaylo Koloda
January 2, 2025
5
out of
5
rating by Mykhaylo Koloda
"Great service ! Thanks Anna 😊"
We responded:
"Thank you for your feedback, Mykhaylo! We're so glad to hear that you had a positive insurance experience! - Saul "
Jacek Wojnarski
January 1, 2025
5
out of
5
rating by Jacek Wojnarski
"Best…!"
We responded:
"Jacek, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Saul"
demy ocampo
December 3, 2024
2
out of
5
rating by demy ocampo
"I never interacted with Saul, as his female workers were always the ones working for him or taking the calls/ text. I must say im very disappointed with the girls lack of communication. It seems like every time i had a question they would take long to get back to me. In addition, they were so quick to call and txt me if I was one day late for my payment, yet when i had a question they wouldnt answer or get back to me. I genuinely left state farm because i felt very unwelcomed by them. I would rather go elsewhere than here. State farm itself is good but the workers at this particular location weren't the best"
We responded:
"Demy, we appreciate you taking the time to share your feedback about your experience with our office. Your input is invaluable to us as we strive to provide exceptional service to all of our customers. We apologize for any inconvenience or frustration you experienced with the communication from our team members. We understand how important it is to have timely and effective communication, and we will be sure to address this concern. We value your business, and we are committed to providing you with the best possible service and would like the opportunity to make things right. - Saul"
Kevin Sobkowiak
September 3, 2024
5
out of
5
rating by Kevin Sobkowiak
"I have been at State Farm for six years, and I'm still very satisfied with this service. Special thanks to Anna D. She is the best, and very nice professional agent to work with. She really helped me adjust the insurance plan to my budget. Thanks Anna ! This place has a great team! Everyone is very nice."
We responded:
"Kevin, your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! - Saul "
Mike Biega
August 20, 2024
5
out of
5
rating by Mike Biega
"Ann D is the best and most pleasant agent to work with. She had a great sense of humour and is willing to work with your budget. Amazing team over all and very timely response."
We responded:
"Thank you for the kind words and the review, Mike. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Saul "
alberto hernandez
August 16, 2024
5
out of
5
rating by alberto hernandez
"Anna did a great job to me she is a very nice person she helps me on everything I ask, very helpful thank you very much Anna! I’m really recommend this place on 6745 w Belmont ave Chicago il! This is a very welcome office. Everybody’s a nice person in here."
We responded:
"Alberto, we sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Saul "
Henry
July 15, 2024
1
out of
5
rating by Henry
"I called today to ask about my insurance policy and why the policy continues to go up despite no accidents, tickets etc. and spoke to Areli. She was incredibly disrespectful, condescending, and unprofessional. I explained I paid $83 in 2021, and now I’m paying $115 and her response was “well when you do groceries are you paying what you paid in 2021?” So uncalled for. I then explained I spoke with Progressive and they quoted me $200 less than they did so how does her reasoning being “inflation” work and she simply asked if I wanted to cancel. Completely unprofessional. If you call here or come here, don’t talk to her."
We responded:
"Hello, I’m sorry to hear that you feel this way. We do our best to provide all of our customers with excellent customer service, however rates can change based many factors. We cannot control these rates locally, but we’d love to do a discount double check and review to make sure that you have everything you need and not paying for things you don’t need. If you would like to discuss this further, please call me at the office, I am happy to help. - Saul "
Frank F
May 30, 2024
5
out of
5
rating by Frank F
"Very helpful, they are concerned with customer. Five stars"
We responded:
"Thank you for the kind words and the review, Frank. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Saul "
iskier13 iskier
March 5, 2024
5
out of
5
rating by iskier13 iskier
"Perfect polish service!"
We responded:
"Hello, I'm so glad you were happy with your experience in my office. Thanks for your business! - Saul "
Jose Hernandez
January 20, 2024
5
out of
5
rating by Jose Hernandez
"Trato bueno y confiables y cumplidos"
We responded:
"Jose, ¡Mi equipo y yo siempre estaremos aquí para ti! ¡Gracias por darnos la oportunidad de servirle cada día! - Saul "
Olena Bilyk
September 9, 2023
1
out of
5
rating by Olena Bilyk
"I use to work with Irena that why I love that agency, but know i start work with Areli and this is super unprofessional person! I was ask her to star policy for two my cars on September 9, and now I spoke with State Farm 24 hours support, and they told me that I don’t have any policy! How it can be? Today it’s weekend days and both my cars without insurance and nobody picking up phones"
We responded:
"Olena, I’m saddened to hear that your experience was not top notch. While we strive for excellence every day, it seems we missed the mark with you. I would be more than happy to review any of your concerns and work to rectify them. We will be in touch soon. - Saul"
Ryszard
May 2, 2023
5
out of
5
rating by Ryszard
"Great service! Thank you Anna for your help"
We responded:
"Hello, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Saul"
Rick Uppling
March 1, 2023
5
out of
5
rating by Rick Uppling
"Absolutely nothing but praise for this office. Anything and everything that we have needed has been provided with shocking expedience and kind professionalism. Hands-down the best (insurance) service I have ever had the pleasure to experience."
We responded:
"Thanks for the kind words, Rick. I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I are always here to serve you and your insurance needs! Call us or stop in anytime. - Saul "
Scott Gates
December 26, 2022
5
out of
5
rating by Scott Gates
"LOVE THE CUSTOMER EXPERIENCE, DEFINITELY WILL BE TELLING FAMILY AND FRIENDS TO COME HERE!!!!"
We responded:
"Scott, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this. The best compliment my team and I can get is being recommended to others! - Saul"