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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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demy ocampo

December 3, 2024

2  out of  5
rating by demy ocampo
"I never interacted with Saul, as his female workers were always the ones working for him or taking the calls/ text. I must say im very disappointed with the girls lack of communication. It seems like every time i had a question they would take long to get back to me. In addition, they were so quick to call and txt me if I was one day late for my payment, yet when i had a question they wouldnt answer or get back to me. I genuinely left state farm because i felt very unwelcomed by them. I would rather go elsewhere than here. State farm itself is good but the workers at this particular location weren't the best"
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Kevin Sobkowiak

September 3, 2024

5  out of  5
rating by Kevin Sobkowiak
"I have been at State Farm for six years, and I'm still very satisfied with this service. Special thanks to Anna D. She is the best, and very nice professional agent to work with. She really helped me adjust the insurance plan to my budget. Thanks Anna ! This place has a great team! Everyone is very nice."
We responded:
"Kevin, your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! - Saul "
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Mike Biega

August 20, 2024

5  out of  5
rating by Mike Biega
"Ann D is the best and most pleasant agent to work with. She had a great sense of humour and is willing to work with your budget. Amazing team over all and very timely response."
We responded:
"Thank you for the kind words and the review, Mike. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Saul "
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alberto hernandez

August 16, 2024

5  out of  5
rating by alberto hernandez
"Anna did a great job to me she is a very nice person she helps me on everything I ask, very helpful thank you very much Anna! I’m really recommend this place on 6745 w Belmont ave Chicago il! This is a very welcome office. Everybody’s a nice person in here."
We responded:
"Alberto, we sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Saul "
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Henry

July 15, 2024

1  out of  5
rating by Henry
"I called today to ask about my insurance policy and why the policy continues to go up despite no accidents, tickets etc. and spoke to Areli. She was incredibly disrespectful, condescending, and unprofessional. I explained I paid $83 in 2021, and now I’m paying $115 and her response was “well when you do groceries are you paying what you paid in 2021?” So uncalled for. I then explained I spoke with Progressive and they quoted me $200 less than they did so how does her reasoning being “inflation” work and she simply asked if I wanted to cancel. Completely unprofessional. If you call here or come here, don’t talk to her."
We responded:
"Hello, I’m sorry to hear that you feel this way. We do our best to provide all of our customers with excellent customer service, however rates can change based many factors. We cannot control these rates locally, but we’d love to do a discount double check and review to make sure that you have everything you need and not paying for things you don’t need. If you would like to discuss this further, please call me at the office, I am happy to help. - Saul "
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Frank F

May 30, 2024

5  out of  5
rating by Frank F
"Very helpful, they are concerned with customer. Five stars"
We responded:
"Thank you for the kind words and the review, Frank. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Saul "
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iskier13 iskier

March 5, 2024

5  out of  5
rating by iskier13 iskier
"Perfect polish service!"
We responded:
"Hello, I'm so glad you were happy with your experience in my office. Thanks for your business! - Saul "
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Jose Hernandez

January 20, 2024

5  out of  5
rating by Jose Hernandez
"Trato bueno y confiables y cumplidos"
We responded:
"Jose, ¡Mi equipo y yo siempre estaremos aquí para ti! ¡Gracias por darnos la oportunidad de servirle cada día! - Saul "
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Olena Bilyk

September 9, 2023

1  out of  5
rating by Olena Bilyk
"I use to work with Irena that why I love that agency, but know i start work with Areli and this is super unprofessional person! I was ask her to star policy for two my cars on September 9, and now I spoke with State Farm 24 hours support, and they told me that I don’t have any policy! How it can be? Today it’s weekend days and both my cars without insurance and nobody picking up phones"
We responded:
"Olena, I’m saddened to hear that your experience was not top notch. While we strive for excellence every day, it seems we missed the mark with you. I would be more than happy to review any of your concerns and work to rectify them. We will be in touch soon. - Saul"
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Ryszard

May 2, 2023

5  out of  5
rating by Ryszard
"Great service! Thank you Anna for your help"
We responded:
"Hello, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Saul"
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Rick Uppling

March 1, 2023

5  out of  5
rating by Rick Uppling
"Absolutely nothing but praise for this office. Anything and everything that we have needed has been provided with shocking expedience and kind professionalism. Hands-down the best (insurance) service I have ever had the pleasure to experience."
We responded:
"Thanks for the kind words, Rick. I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I are always here to serve you and your insurance needs! Call us or stop in anytime. - Saul "
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Scott Gates

December 26, 2022

5  out of  5
rating by Scott Gates
"LOVE THE CUSTOMER EXPERIENCE, DEFINITELY WILL BE TELLING FAMILY AND FRIENDS TO COME HERE!!!!"
We responded:
"Scott, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this. The best compliment my team and I can get is being recommended to others! - Saul"
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That Nigga no

December 26, 2022

5  out of  5
rating by That Nigga no
"Thank you so much, the best Customer Service experience ever."
We responded:
"Hello. Your kind feedback is very much appreciated! Thank you. - Saul"
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Edalia Saucedo

December 26, 2022

4  out of  5
rating by Edalia Saucedo
"The staff was amazing and took very good care of me."
We responded:
"Thank you for your kind words, Edalia! We are honored to have you a part of our agency family. - Saul"
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Muebleria JBS

November 27, 2022

5  out of  5
rating by Muebleria JBS
"Working with Saul's State Farm was a great experience. Saul is extremely knowledgably , and professional."
We responded:
"Alejandro, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Saul"
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Oleg Iarych

November 10, 2022

5  out of  5
rating by Oleg Iarych
"Дуже приємна і комунікабельна людина!!звертайтесь саме до неї допоможе з любими питаннями!"
We responded:
"Oleg, our doors will always be open to you and your family! We appreciate you and your business! - Saul"
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John Wyatt

October 30, 2022

5  out of  5
rating by John Wyatt
"Saul and his staff are completely accommodating to my specific needs. Lately I have been working with Anna and she’s been terrific. She’s both professional and personable with a lovely sense of humor. Saul and his staff make my business life much easier with their care and effort toward my needs. Thank you all!!"
We responded:
"John, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Saul"
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Adam Lapinski

October 24, 2022

5  out of  5
rating by Adam Lapinski
"Mrs. Anna. I wanted to say huge thank you for all your help with my insurance issue. I've been very amazed by your knowledge, professionalism, work ethic and willingness to go an extra mile to achieve the customer's goals. That's an amazing experience of a top level customer treatment!!! This was by far my best experience with insurance agent ever!!! I wish I could only do business with professionals just like You!!! Mrs. Anna keep doing what You are doing! You've set the "bar" very high for the other agents!"
We responded:
"Adam, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you for sharing this about Anna. - Saul"
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Vladimir Lopata

October 22, 2022

5  out of  5
rating by Vladimir Lopata
"Anna M Dudek 👊👌👍"
We responded:
"Thanks for sharing, Vladimir! Please call or stop in anytime. - Saul"
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John Babista

August 31, 2022

5  out of  5
rating by John Babista
"If you need a competent, helpful and honest agent…get in touch with Saul Lopez and I guarantee you will not regret doing it."
We responded:
"John, our goal will always be to leave you with a satisfying experience! Thank you for this kind review and taking the time to share this! - Saul"
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Belen Galvez

June 15, 2022

5  out of  5
rating by Belen Galvez
"Areli’s customer service was the best!! Will definitely continue to do business with State Farm because of her - highly recommend!"
We responded:
"Thanks, Belen! I appreciate you! - Saul"
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Alexis Grimm

June 15, 2022

5  out of  5
rating by Alexis Grimm
"Areli was my agent and working with her has made my first time buying a home a smooth and empowering experience. She truly cares about what you need and she went above and beyond to make sure I had all the information required to make the right decision. I highly recommend Areli, anyone would be lucky to have her as their agent."
We responded:
"Alexis, I appreciate this feedback. Glad to know you're being taken care of so well. - Saul"
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Libby Beach-Johnson

June 15, 2022

5  out of  5
rating by Libby Beach-Johnson
"Great working with Areli! She really knows her stuff and was so easy to talk to. She made me feel comfortable with my insurance."
We responded:
"Libby, thanks for sharing! Please call or stop in anytime. - Saul"
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Nayeli Hernandez Arredondo

June 15, 2022

5  out of  5
rating by Nayeli Hernandez Arredondo
"I was nervous about talking to someone because my knowledge about insurance is minimal but Areli was so helpful and patient! Super personable and eloquent."
We responded:
"Nayeli, I am glad to know that Areli took such great care of you. - Saul"
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Vanessa Ocampo

June 15, 2022

5  out of  5
rating by Vanessa Ocampo
"This State Farm office is extremely helpful and welcoming! I received helped from Areli Nuñez and she thorough, professional, and answered all my questions promptly! I have recommended her to anyone that is looking for good quality service and insurance!"
We responded:
"Vanessa, I am happy to hear that you're so pleased with Areli and my office. Thanks for your business. - Saul"